Privacy Policy

1. Data Controller

Socialedger is the data controller responsible for your personal data.

Contact email: Hello@socialedger.com

2. Personal Data We Collect

We may collect:

Name
Email address
Business name
Billing information (processed securely by payment providers)
Account login details
IP address and device data
Website usage and analytics data

3. How We Use Your Data

We process personal data to:

Provide access to purchased templates or subscriptions
Manage accounts and payments
Communicate with you about your account or purchases
Send marketing emails (where consent is given)
Improve our website and services
Comply with legal obligations

4. Legal Bases for Processing (UK GDPR)

We rely on the following lawful bases:

Contract – to provide products and services
Consent – for marketing communications and cookies
Legitimate interests – website improvement and security
Legal obligation – accounting and tax compliance

5. Marketing Communications

You will only receive marketing emails if you have opted in. You may withdraw consent at any time by using the unsubscribe link or contacting us.

6. Cookies and Analytics

We use cookies to:

Ensure website functionality
Analyse website usage
Improve user experience

You can manage cookie preferences via our cookie banner or browser settings.

7. Data Sharing

We may share data with trusted third parties, including:

Payment processors (e.g. Stripe, PayPal)
Email marketing providers
Website hosting and IT providers
Analytics services

All third parties process data under contractual confidentiality and UK GDPR-compliant agreements.

8. International Transfers

If personal data is transferred outside the UK, appropriate safeguards are used, such as UK International Data Transfer Agreements (IDTA) or adequacy regulations.

9. Data Retention

We retain personal data only for as long as necessary:

Account and purchase data: up to [X years]
Marketing data: until consent is withdrawn
Analytics data: up to [X months]

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure
Restrict or object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Data Security

We use appropriate technical and organisational measures to protect personal data, including encryption, access controls, and secure hosting.

12. Changes to This Policy

We may update these Terms and Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact

If you have any questions about these Terms or our Privacy Policy, contact:

Email: Hello@socialedger.com

Privacy Policy​

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